ICYMI: Inwood Park Utility Billing System Has Changed—Here’s What You Need to Know
In case you missed it, Harris County M.U.D. No. 322—serving residents of Inwood Park—has officially upgraded its utility billing system and customer portal. The update, which was shared with residents via district communications earlier this month, introduces a new account format and payment system designed to improve service and convenience for local homeowners.
If you’re not signed up for district updates or happened to miss the original notice, here’s a quick summary of what’s changed and what steps you may need to take.
What's New for Inwood Park Residents
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New Billing Software: The district has moved to an upgraded platform operated by Inframark.
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New Online Portals
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Customer Portal: https://inframark.starnik.net
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GuestPay (for one-time payments): https://inframark.starnik.net/starnikERP/#/rp_guestpay
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New Account Numbers: All customers now have a 6-digit utility account number, and online payments will require a new payment ID in the format (xxxxx-xxxxxxxxxx).
- Auto Pay Re-Enrollment Required: If you're enrolled in Auto Pay, you'll need to log in and re-enroll through the new system.
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Updated Mailing Address for Bill Pay
If you pay by check or use your bank’s online Bill Pay, update the address to:
Harris County M.U.D. No. 322
PO Box 3264, Dept 10322
Houston, TX 77253-3264
Be sure to use the address printed on your latest payment coupon if mailing a check, or update your bank’s records if paying electronically.
Need Help?
If you have any questions or need assistance with the new portal, reach out to Inframark Customer Service:
- Email: customerservice@inframark.com
- Phone: 832-467-1599
- Web: www.inframark.com
While the transition is mostly complete, residents are encouraged to log in soon and confirm their account information, payment preferences, and billing settings.
Stay connected with My Neighborhood News for more updates relevant to Inwood Park and other nearby communities.
Tiffany Krenek has been on the My Neighborhood News team since August 2021. She is passionate about curating and sharing content that enriches the lives of our readers in a personal, meaningful way. A loving mother and wife, Tiffany and her family live in the West Houston/Cypress region.
