Wyze Security Camera Recall: What Williamsburg Colony Residents Need to Know About Fire Risks and Available Refunds
As home security technology becomes increasingly common in neighborhoods like Williamsburg Colony, a newly announced product recall is serving as an important reminder for homeowners to review the devices protecting their property and family.
Wyze Labs has issued a nationwide recall for its Wyze Solar Cam Pan Security Camera after discovering that incorrect installation instructions could cause consumers to accidentally puncture the camera's lithium-ion battery during assembly. According to the recall notice posted by the U.S. Consumer Product Safety Commission, damage to the battery can lead to rapid overheating, creating a risk of fire, burns, and property damage.
For residents of Williamsburg Colony who purchased one of these cameras, officials are urging immediate action.
Why This Recall Matters for Williamsburg Colony Homeowners
Outdoor security cameras have become a popular tool for homeowners looking to monitor their property, deter crime, and stay connected to activity around their homes. Many residents throughout Williamsburg Colony rely on smart home technology to enhance safety and peace of mind.
However, lithium-ion battery-related incidents can quickly become serious. In this case, the hazard stems from installation instructions that may have led some consumers to use the wrong mounting screw when attaching the solar panel to the camera.
If the longer flat-head screw is mistakenly used to secure the solar panel, it can penetrate the battery housing, potentially causing thermal runaway—a dangerous condition in which a battery rapidly overheats and may catch fire.
Which Wyze Cameras Are Affected?
The recall affects:
Wyze Solar Cam Pan Security Cameras
- Model Number: WYZESCPWH
- Color: White
- Battery-powered outdoor camera with integrated solar panel and motorized pan-and-tilt functionality
The model number can be found on the back of the camera.
Approximately 321,360 units were sold in the United States, with an additional 2,560 sold in Canada.
The recalled cameras were sold between October 2025 and April 2026 through:
- Home Depot
- Micro Center
- Amazon
- Best Buy
- Temu
- Wyze.com
- B2B Renew, Inc.
- ReturnPro
The cameras retailed for approximately $80.
Reported Fires, Explosions, and Burn Injuries
According to Wyze Labs, the company has received:
- 13 reports of cameras overheating
- 6 reports of cameras exploding or catching fire
- 6 reports of minor burn injuries to consumers
While the number of incidents remains small compared to the total number of units sold, the potential consequences of a lithium-ion battery fire can be severe, especially when devices are mounted on homes, garages, fences, or other structures.
What Williamsburg Colony Residents Should Do Now
Consumers should stop using affected cameras immediately and visit the Wyze recall website to determine whether their device qualifies for the recall.
Particular attention should be paid by anyone who used the longer flat-head screw when attaching the solar panel to the camera.
If residents are unsure which screw was used during installation, Wyze has provided identification guidance and support resources online.
Affected consumers may choose one of the following remedies:
- A free replacement camera and solar panel accessory
- A full refund
- A gift card equal to the original purchase price for use on the Wyze website
Consumers participating in the recall will be asked to certify that the recalled device has been properly disposed of.
Important Lithium-Ion Battery Disposal Warning
Residents should not place the recalled camera in household trash, curbside recycling bins, or standard battery recycling collection boxes.
Because recalled lithium-ion batteries pose a heightened fire risk, they require specialized disposal procedures.
Homeowners in Williamsburg Colony should contact their local Household Hazardous Waste (HHW) collection facility before transporting the device to confirm that recalled lithium-ion batteries are accepted.
If a local HHW facility does not accept recalled batteries, residents should contact their municipality or county solid waste department for guidance.
How to Contact Wyze
Residents seeking additional information can contact Wyze Labs through the following channels:
- Phone: 888-832-7226
- Hours: Monday through Friday, 8 a.m. to 6 p.m. Central Time
- Email: recall@wyze.com
- Recall Information: www.wyze.com/SCPrecall
What Happens Next?
For many homeowners in Williamsburg Colony, smart home devices have become part of everyday life. While recalls like this are uncommon, they highlight the importance of registering products when possible, reviewing manufacturer safety notices, and responding promptly when recalls are announced.
Residents who own a Wyze Solar Cam Pan Security Camera are encouraged to verify their device status as soon as possible and take advantage of the replacement or refund options being offered.
Staying informed about product recalls can help protect families, homes, and neighborhoods from preventable safety risks.
Stay tuned to My Neighborhood News for important consumer safety updates and community information affecting residents throughout Williamsburg Colony.
Tiffany Krenek has been on the My Neighborhood News team since August 2021. She is passionate about curating and sharing content that enriches the lives of our readers in a personal, meaningful way. A loving mother and wife, Tiffany and her family live in the West Houston/Cypress region.
