February News from Your HOA
PROPOSED 2022 EVENT SCHEDULE
End of School Pool Party - June 4th
Movie Night - July 23rd
Back to School Pool Party - August 27th
Casino Night - September 10th
Garage Sale/Document Shredding - October 22nd
Please make sure you are registered on TownSq to receive all the event details and updates!
SAY HELLO TO TOWNSQ!
Associa is exited to announce the launch of TownSq - a new all-in-one mobile app designated to help you connect, collaborate and stay up-to-date on any device. Meet your neighbors, manage your account and access the resources you need for better community living.
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Easily communicate with neighbors, Board members and management
- Manage your account
- Get up-to-date community news and events
- Request and review status of service inquiries
- Participate in community polls
- Reserve common areas and amenities
- And more
Ready to join TownSq?
Your account is already set up and ready to use.
- Register using your Account ID and Zip Code https://app.townsq.io/associa/signup
- Login https://app.townsq.io/login
- Download the app and start experiencing community your way!
Note: If you have more than one account you will be able to link them and have only one login.
ONCE LOGGED IN, YOU WILL INSTANLTY BE ALBE TO CUSTOMIZE YOUR COMMUNITCATION SETTINGS TO START RECEIVING NOTIFICATIONS – WHEN AND HOW YOU WANT!
Questions? Contact your community management team for details:
Associa® Principal Management Group of Houston, AAMC
713-329-7100
www.associaonline.com
About TownSq - TowSq is the global solution for better community living. Designed as the single source of truth for managing communities, TownSq delivers the most complete, mobile community experience by helping you connect, collaborate and stay informed on everything happening in your community – from daily management and ongoing maintenance to community programs and events. Our communities use TownSq to empower their managers, members and residents to experience community their way. Visit www.townsq.io to learn more.
2022 BOARD OF DIRECTORS VIRTUAL MEETING SCHEDULE
April 20, 2022
Workshop: 4-6 PM
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Registration is 5:30-6 PM
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Meeting starts at 6 PM
Meeting dates and times are subject to change, homeowners are encouraged to watch for announcements on the community website, TownSq, at: https://app.townsq.io/login.
ASSESSMENTS
Dear Homeowners,
The Board of Directors for S-G II Owners Association has worked diligently reviewing the 2021 expenses and anticipated 2022 expenses for the operation of the Association. In doing so, the Board of Directors has determined that an increase is necessary and the 2022 Annual Assessment Rate will be $1,000. Please reference your annual statement for details related to your account as there may be additional annual fees depending on the sub-section of the Association your home is located, which may include a Gated Neighborhood Fee = $200, Entouch Alarm Monitoring Fee = $28, AT&T Internet Fee = $305, Eyeon Alarm Monitoring Fee = $200.
NOTE: The Entouch contract has been terminated and will end on February 14, 2022. The AT&T contract has been terminated will end on September 30, 2022. Only the prorated portion for these two services have been billed for 2022.
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The Annual Assessments/Fees are NOT included as a part of your mortgage escrow.
- The Assessments are due Annually on January 1 st
- Payments must be received and posted to your account no later than January 30, 2022 to avoid any late fees and/or other penalties.
- Late Fees will be processed on January 31, 2022 for any delinquent balance due.
- Payments will not be accepted at the onsite office, owners should use TownSq or mail payments directly to the lockbox, see below for more details;
ONLINE PAYMENTS: The fastest method to pay your assessment is online with your Bank Account/E-Check or Credit Card using the TownSq mobile app and website at https://app.townsq.io/login. The fees to pay online using your bank account/e-check is $2.95 per transaction and the fees to use a credit card is $2.95 plus 3.5% per transaction. To register for access to TownSq, you will need your full account number (without the dashes) and property zip code.
MAIL PAYMENTS: Owners can mail payments to the address listed on your statement, which is S-G II Owners Association, Inc., P.O. Box 3157, Houston, Texas 77253-3157. Please be sure that your account number and/or property address is listed on your personal check, money order or cashier’s check. If you mail payment to any other address other than what has been provided above or do not include your account number or property address on the payment, it will delay processing and you may incur additional late fees, interest or other penalties. Please remember to allow ample time for USPS to pick up and deliver your mailed payment as well as time for processing of your payment by the banks to ensure it arrives before the due date. THE ASSOCIATION DOES NOT ACCEPT THE POSTAGE DATE AS THE DATE PAYMENT IS RECEIVED.
PAYMENT PLANS: Homeowners are required to contact Management to request a payment plan. Please contact us beginning December 1, 2021 and a member of the management team can assist you. Homeowners must submit the signed payment plan agreement along with the minimum down payment of $300 must be received/deposited and posted to your account on or before the end of business on January 30, 2022. Your account is NOT on an approved payment plan until you contact management and have returned the signed agreement along with the receipt of the minimum down payment. If you have any changes to your payment plan, such as changing your bank account or credit card information or to update the credit card expiration date, etc., you must make these changes through TownSq. PAYMENT PLANS MUST BE PAID IN FULL BY JUNE 30, 2022.
LATE FEES & PENALTIES: Payments that are received after January 30, 2022 will incur a late fee of $100. Late fees are posted on January 31st and monthly late interest will start to be added to your account beginning February 15, 2022. In addition, all delinquent accounts will incur a $20 handling fee monthly, beginning February 15, 2022.
DELINQUENT COLLECTIONS: Delinquent accounts will be turned over to the Attorney in April. Collection proceedings shall include property title search, reporting of your delinquent account to the credit bureau, filing of a lien against your property and/or the referral of your account to the Association attorney for further legal actions, additional fees will apply. If your account is currently in collections with the attorney and you have already established a payment plan for your existing delinquent balance, please contact their office directly to add the 2022 assessments to your existing payment plan.
Please be advised that notification of the 2022 Associations’ Board Meetings will be posted online and email alerts will be sent through the community website/mobile app, TownSq. To register please visit: https://app.townsq.io/login. Once you have access, you can instantly customize your communication settings to start receiving notifications - when and how you want! Owners can also access their account balance, pay online, receive community alerts/news/updates and find important documents at your convenience.
Please watch for these alerts and notices to stay informed about the Associations’ open Board Meetings. Homeowners are encouraged to attend the open meetings. During the open session, owners can address the Board regarding association business. After the conclusion of the owner open forum the Board will immediately enter an open session of normal Board meeting business. The Executive session meeting is closed to homeowners as the Board will discuss private matters such as delinquencies, compliance violations and any other legal matters. If you wish to speak privately to the Board during the executive session meetings, please submit your request in writing to management a minimum of ten (10) business days prior to the meeting and provide a detailed description of the topic(s) you would like to discuss.
Should you have any questions or comments regarding your account or other association related matters, please contact the onsite management team during regular business hours, Monday through Friday, from 9 AM to 5 PM. We are closed for lunch from 12 PM to 1 PM daily. Please see the below contact information for management.
The Manor at Canyon Lakes West Phone: 281-895-0984
Sincerely,
Board of Directors
S-G II Owners Association, Inc.
GATE SYSTEM UPGRADE
IMPORTANT INFORMATION FOR RESIDENTS IN THE GATED SECTIONS
Attention Residents!
We will start upgrading our gate telephone entry system in January 2022. This upgrade requires that every resident in the gated sections re-register their vehicles/EZ tag information, so we can build the database for the new system. This new system requires that we use the full EZ tag number and will also allow for us to start using the TX tags. It is important that residents living in the gated sections submits their vehicle information promptly, so we can complete the upgrade, enter the new database and close the gates in a timely manner, otherwise we will need to leave the gates open until everyone in each section has submitted their vehicle information and is registered to use the new system once it is installed and we go live/active.
Residents are encouraged to register using the online form, below is the link: https://forms.gle/RufanVVnAapEat2ZA
Residents can also contact the onsite office at 281-855-0984 or visit the office during regular business hours for a copy of the form.
We will post periodic update announcements to TownSq of our progress. We look forward to completing this upgrade as quickly as possible and appreciate your patience and cooperation. Thank you.
Sincerely,
S-G II Owners Association, Inc.
ENTOUCH
Your contract for enTouch Alarm services billed through your Homeowners’ Association is ending on February 14, 2022. Your action is required to avoid service interruption.
HERE’S WHAT YOU NEED TO KNOW:
How will this affect my enTouch Alarm service?
If we do not hear from you before February 14, 2022, your enTouch Alarm services will be terminated. This means that your home will no longer be monitored and you will not be notified in the event of a security breach.
FRIENDLY REMINDER
KEEP OUR LAKES CLEAN! Please help us keep our community beautiful by NOT THROWING trash and debris into the lakes. In addition, there is NO SWIMMING, BOATING OR FISHING in the LAKES.
PLEASE BE OBSERVANT OF POSTED TRAFFIC SIGNS, SPEED AND GATES
Please respect the posted traffic speeds and stop signs in our community. They are here to make our community a safe and pleasant place to live. With the pleasant weather, our children are out enjoying our amenities. Use extra caution when driving near our parks and community pools. Please also use the correct side of the gates for entry and exit.
PLEASE DO NOT FEED THE DUCKS AND GEESE
Spring is the air and this lovely weather has many of us visiting our community parks and ponds. It can be tempting to feed the ducks as geese as many of us have grown up thinking that this was an environmentally responsible and humane way to dispose of old or stale bread. However, feeding ducks and geese is actually unhealthy and potentially dangerous for the birds. This seemingly generous act, in fact, can be extremely harmful.
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Duckling malnutrition - In areas where ducks are regularly fed bread, the ducklings will not receive adequate nutrition for proper growth and development.
- Overcrowding - Where food is easy to come by, ducks and other waterfowl will lay more eggs and the pond or lake will become overcrowded. This makes it more difficult for the birds to seek out healthier food sources and increases territorial aggression, especially during mating season. It will also cause ducks to cross busy streets in search of food.
- Pollution - What happens to all that bread that is not eaten? It causes algae growths, pollution and can eventually eradicate fish and other life in the vicinity.
- Diseases - A diet rich in carbohydrates leads to greater fecal production and bird feces easily harbors bacteria responsible for numerous diseases including avian botulism.
- Attraction of pests - Rotting leftover food attracts other unwelcome pests such as rats, mice and insects. These pests can also harbor additional diseases that can be dangerous to humans.
If you care about ducks and geese, do not feed them. They can live longer, healthier lives by relying on natural food sources such as aquatic plants, seeds, grasses and insects rather than taking handouts from will-meaning humans. Now that you know, you can help by not feeding the ducks and geese and by educating other duck lovers.
CRIME PREVENTION TIPS AND LINKS
Please remember to lock your car doors. Also, if you see anything suspicious, please call the Constables right away. Even if it turns out to be nothing, they would rather check it out to keep the neighborhood safe. Every now and again, something that people may think is nothing, has actually turned into something.
I have attached 3 helpful links below:
The first is for the Vacation Watch. When the residents leave for vacation, they can fill out the form and as part of their normal duties, the Constables will drive by and check on their residence.
www.constablepct5.com/vacation-watch
The second is for a Special Watch. If there is something going on around the resident’s house and they want the Constables to keep an extra eye out or want a little extra patrol, they can fill this form out and we can take care of it.
www.constablepct5.com/special-watch
Finally is the online crime tips. If there is a crime tip that you have, you can fill this out and the Constable’s office will look into it.
Precinct #5 Constables office can be reached at 281-463-6666.
Harris Country Sheriff’s Department (non-emergency) 713-221-6000.
